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IXWebHosting Review

IXWebHosting Review

IXWebHosting started in 1999 as a small host supporting their first customers. By the moment they have expanded into a large provider hosting over 500,000 websites with more than 100,000 clients. The company claims to be one of the best hosting sites that offers reliable and affordable web hosting. According to IXWebHosting they are able to achieve the goals thanks to their own data center and experienced staff which are able to provide the web hosting customers with the maximum uptime. They are also well known as the provider supporting both Linux and Windows hosting.

Another main point stated by IXWebHosting in a matter of reliable hosting is a network security. They assure their customers that their hosted sites are secured and not hacked easily by offering three kinds of services: monitoring against blacklists, discovering malicious content, instant problems remediating.

While searching a solution for the best customer support IXWebHosting created a special Personal Support Rep program. This means you get your own support rep, “a trained and skilled service representative”, who is supposed to help you with any type of issue arised. The program is also aimed at bypassing schedule contact and phone queues.

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Core Features Extra Features
FREE Domain Unlimited Disk Space
FREE Domain Transfer Unlimited Bandwidth
Unlimited Domains Unlimited Email Addresses
Unlimited MySQL Databases Online shop ready
Full FTP support Website stat reports
Bespoke IX Control Panel 99.99% Uptime

Hosting Plans:

The starter package from IX Web Hosting is labelled the Expert Plan. A hard-hitting and economic shared hosting plan, the Expert plan offers a number of unlimited and unrestricted features. This includes a no-limit disk space, bandwidth and number of domains on the plan. MySQL databases are supported at a 1GB limit, along with 2GB of email storage across up to 2,500 accounts. For SEO benefit, IX Web Hosting include 2 dedicated IP addresses with their plan, and give the subscriber access to all of the scripting tools. Along with the premium plans, Expert Plan is subject to a week’s free trial and a month’s money back guarantee making it excellent value for money.

The second shared hosting plan from IX Web Hosting is their Business plan. Additions include a larger MySQL database size and email storage size of 5GB each. ‘Unlimited Pro’ is IX Web Hosting’s strongest and premium plan, with email accounts and database accounts enjoying a promotion to ‘unlimited’ status. Up to 15 dedicated IPs are available with Unlimited Pro and MySQL databases are increased to 10GB.

IX Web Hosting have also expanded beyond shared hosting to offer a range of strong and affordable VPS and Cloud hosting, running on up to 8 processor cores, 4GB of memory and 2000GB bandwidth.


For a company experiencing such rapid growth, IX Web Hosting have responded to their pricing impressively and have accommodated an expanding client base with aplomb. The Expert Plan is currently on sale at just $3.95 per month, with Business Plus and Unlimited Pro both on sale at the time of writing to cost just $7.95 per month each. The pricing of all shared web hosting plans and options fluctuates, with it becoming more expensive over shorter contracts and less expensive over longer. At the moment Unlimited Pro represents the greatest value for money having been discounted from $12.95; but all subscriptions are outstanding value for money.The shopping basket for all shared web hosting plans and options includes an extra product by default, so it’s necessary to acknowledge this and unselect it before payment if you don’t want it. Besides this product, there are no hidden fees or added extras.

Customer Support:

As IX Web Hosting began as such a small and personal service, it’s clear to see that they have maintained their close contact and care for their clients. Despite the company now being a multinational web hosting supplier, their online support is very accessible and offers great service across knowledge bases such as manuals, video tutorials and FAQs. Interactive support includes online chat, a support ticket system, along with telephone and email troubleshooting. Response times across the board are short and the support staff are exemplary.


IX Web Hosting are a very reliable hosting service, boasting a 99.99% uptime guarantee which will see your website offline for less than an hour per year. All of the IX plans, including VPS & Cloud services, are available with a week’s free trial and a month long money back scheme. The Ohio-based company has also invested in a state-of-the-art data center which eliminates the disasters that power cuts and internet downtime can cause.

Ease of Use:

IX Web Hosting’s website is very accessible, with all of their knowledge base articles and interactive support available through one intuitive web page. The IX Web Hosting control panel which manages the hosting account and settings is straight forward and laid out logically. Besides these easy to use features, the robust support system makes even the most challenging of IX tasks simple and easy to solve.

Bottom Line:

Despite growing from a living room to an 11,000 sq ft premises, IX Web Hosting have been able to preserve their personal and reliable service that has made them so successful. All of the plans across the range offer outstanding value for money and are competitive both in the budget and premium market.

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